Petal - Xacte
All Systems Operational
Website ? Operational
Petal Applications ? Operational
90 days ago
99.98 % uptime
Today
Login Operational
Scheduling Operational
Secure messaging Operational
On-Call Operational
Booking Operational
Mobile ? Operational
Api ? Operational
90 days ago
99.98 % uptime
Today
Xacte Applications ? Operational
90 days ago
99.99 % uptime
Today
Xacte Operational
90 days ago
99.99 % uptime
Today
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Une maintenance est prévue le 5 octobre 2021 dans le but de changer le domaine principal par petal-health.com (par exemple https://app.petalmd.com devient https://app.petal-health.com). Aucune intervention n'est requise de la part des utilisateurs, vous serez automatiquement redirigés sur le nouveau domaine. Les applications de Petal continueront de fonctionner sans aucune interruption.

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A maintenance is scheduled for October 5, 2021 in order to change the main domain to petal-health.com (for example https://app.petalmd.com becomes https://app.petal-health.com). No user intervention is required, you will be automatically redirected to the new domain. Petal's applications will continue to run without any interruptions.
Posted on Oct 5, 21:00 EDT
Response Time
Fetching
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Postmortem - Read details
Sep 16, 09:56 EDT
Resolved - This incident has been resolved. All applications should be responsive.
Sep 14, 11:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 11:34 EDT
Investigating - Our monitoring system has detected an issue. We are currently investigating and will follow up shortly. The Petal application may be slow or unresponsive at this time.
Sep 14, 11:32 EDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Postmortem - Read details
Sep 13, 12:31 EDT
Resolved - This incident has been resolved.
Sep 10, 11:00 EDT
Monitoring - Un correctif permanent est maintenant en place et les serveurs sont stables. Nous continuons à contrôler les infrastructure de très près.
A permanent fix has been implemented and the servers are now stable. We will continue to monitor the infrastructure closely.
Sep 10, 10:45 EDT
Identified - Un correctif temporaire a été mis en place pour restaurer l'application. L'investigation continue.
A temporary fix has been put in place to restore access to the application. The investigation continues.
Sep 10, 10:28 EDT
Investigating - Un incident est survenu touchant l'application Petal. Nous investiguons actuellement la situation.
An incident is affecting the Petal application. We are currently investigating.
Sep 10, 10:12 EDT
Sep 9, 2021
Completed - Maintenance terminé, aucun accident durant celle-ci.
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Maintenance completed, no incident during it.
Sep 9, 20:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:08 EDT
Scheduled - Une maintenance sur la base de données afin d'améliorer les performances sera effectuée entre 20h et 23h EDT le 9 septembre 2021. Aucun impact n'est prévu sur la disponibilité des applications de Petal.

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A database maintenance to improve performance is scheduled on September 9, 2021 between 8pm to 11pm EDT. There should be no impact on the Petal applications.
Sep 9, 14:58 EDT
Sep 8, 2021

No incidents reported.